Return Policy

Please Note: The return policy is intended to assist customers who wish to return a purchase from If you currently own a Vepremium product and would like warranty service due to what you believe is a defect, click here for Vepremium’s Warranty Information.

When you shop with us on, we want you to be completely satisfied. If for any reason you are not satisfied with your purchase, you may return your unused merchandise for a replacement or refund of the purchase price within 60 days of purchase. Refund checks are not available for gift returns. You must pay for shipping; shipping costs are non-refundable. Merchandise older than 60 days is not eligible for return. The return policy is valid on purchases of unused merchandise made directly at You must have a valid receipt or proof of purchase.

To request a Return Authorization, please contact us, Monday through Friday, 8:00 am to 9:00 pm ET. All returns require a Return Authorization and tracking.

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